Terms of Service

1. Acceptance of Terms

By accessing or using Startup Lab 24 (“the Service”), operated by Startup Lab 24 LLC (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Startup Lab 24 is a software studio based in Ann Arbor, Michigan. We build and own subscription products that help small businesses get paid — starting with a single business as the design partner for each product, then expanding to serve the whole vertical. Current products: TrueInvoice (live, schools), Patient Pro (in development, clinics), and Instant Quote (in development, contractors). Our website provides information about our products and a way to get in touch.

3. Contact Submissions

Information submitted through our contact form is used solely to respond to your enquiry and follow up about our products. Submitting the form does not create any commitment on our part or yours. We reserve the right to decline or discontinue any conversation at our discretion.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Submit false or misleading information through our forms
• Attempt to scrape, crawl, or systematically download content from the Service
• Interfere with or disrupt the Service's infrastructure or servers
• Use automated tools to submit forms or interact with the Service

5. Intellectual Property

All content on this website — including text, design, code, branding, and product descriptions — is owned by Startup Lab 24 LLC. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

Product names, logos, and trademarks referenced on this site belong to their respective owners.

6. Privacy

Your use of the Service is governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described therein.

7. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

To the maximum extent permitted by law, Startup Lab 24 LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Service. Our total liability for any claim shall not exceed $100 USD.

9. Modifications

We reserve the right to modify these Terms at any time. We will update the “Last updated” date at the top of this page when changes are made. Continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to conflict of law principles.

11. Contact

For questions about these Terms, contact us at imahmood@startuplab24.com.