Privacy Policy

1. Introduction

Startup Lab 24 LLC (“we,” “us,” or “our”) operates startuplab24.com (“the Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.

2. Information We Collect

Information you provide:

• Contact data:Your name, email address, and anything you choose to tell us when you email us — your business, the product you're interested in, and your message
• Other information: Anything you voluntarily provide when reaching out to us by email

Information collected automatically:

• Usage data: Pages visited, time spent on pages, referring URLs
• Device information: Browser type, operating system, and IP address

3. How We Use Your Information

We use collected information to:

• Respond to your enquiry and follow up about our products
• Understand which products and problems matter to small businesses
• Improve our website and services
• Comply with legal obligations

We do not use your information for marketing or advertising purposes without your explicit consent.

4. Data Storage and Security

Contact data is stored securely in a database hosted on our own servers. We implement appropriate technical measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Restricted access to contact data (our team only)
• Hosting on access-controlled, firewalled servers

5. Data Sharing

We do not sell your personal information. We do not share your contact data with third parties except:

• When required by law, court order, or government request
• With our email provider (Gmail/SMTP) solely to deliver our reply and notify our team of your message

6. Third-Party Services

We use the following third-party services that may process your data:

• Google (Gmail/SMTP): Email delivery for our reply and internal notifications

Each operates under its own privacy policy. We encourage you to review them.

7. Your Rights

You have the right to:

• Access: Request a copy of the information we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your contact data
• Opt-out: Opt out of any communications from us

To exercise any of these rights, contact us at imahmood@startuplab24.com.

8. Data Retention

Contact data is retained for up to 24 months after your last interaction with us, then deleted unless you request earlier deletion or we are in an active conversation. Anonymized, aggregated data may be retained indefinitely for reporting purposes.

9. Cookies

This website uses only essential cookies required for basic functionality. We do not use tracking or advertising cookies. You can control cookie preferences through your browser settings.

10. Children’s Privacy

This Service is intended for businesses and the general public, and is not directed at individuals under 13 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date when changes are made. Continued use of the Service after changes constitutes acceptance.

12. Contact Us

For questions or concerns about this Privacy Policy, contact:

Startup Lab 24 LLC
Ann Arbor, Michigan
Email: imahmood@startuplab24.com